{"id":61862,"date":"2022-08-22T13:13:16","date_gmt":"2022-08-22T06:13:16","guid":{"rendered":"https:\/\/asprou.com\/?p=61862"},"modified":"2023-04-06T15:46:50","modified_gmt":"2023-04-06T08:46:50","slug":"marketing-duoc-khac-gi-so-voi-marketing-hang-tieu-dung","status":"publish","type":"post","link":"https:\/\/asprou.com\/khoa-duoc\/marketing-duoc-khac-gi-so-voi-marketing-hang-tieu-dung\/","title":{"rendered":"MARKETING D\u01af\u1ee2C KH\u00c1C G\u00cc SO V\u1edaI MARKETING H\u00c0NG TI\u00caU D\u00d9NG?"},"content":{"rendered":"\n
Ng\u00e0nh c\u00f4ng nghi\u1ec7p d\u01b0\u1ee3c ph\u1ea9m \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh kh\u00e1m ph\u00e1, nghi\u00ean c\u1ee9u v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c s\u1ea3n ph\u1ea9m d\u01b0\u1ee3c ph\u1ea9m m\u1edbi m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 an to\u00e0n. Sau khi m\u1ed9t lo\u1ea1i thu\u1ed1c m\u1edbi \u0111\u01b0\u1ee3c nghi\u00ean c\u1ee9u th\u00e0nh c\u00f4ng, giai \u0111o\u1ea1n s\u1ea3n xu\u1ea5t v\u00e0 ph\u00e2n ph\u1ed1i c\u00e1c s\u1ea3n ph\u1ea9m an to\u00e0n v\u00e0 hi\u1ec7u qu\u1ea3 n\u1eafm vai tr\u00f2 ch\u00ednh trong vi\u1ec7c \u0111em l\u1ea1i l\u1ee3i nhu\u1eadn cho c\u00f4ng ty v\u00e0 mang s\u1ea3n ph\u1ea9m t\u1ed1t nh\u1ea5t \u0111\u1ebfn tay ng\u01b0\u1eddi b\u1ec7nh nhanh nh\u1ea5t. Tuy nhi\u00ean c\u00e1c k\u1ef9 thu\u1eadt Marketing (ti\u1ebfp th\u1ecb) \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p d\u01b0\u1ee3c ph\u1ea9m kh\u00f3 kh\u0103n v\u00e0 c\u1ea1nh tranh h\u01a1n do s\u1ef1 c\u00e1c quy \u0111\u1ecbnh nghi\u00eam ng\u1eb7t trong vi\u1ec7c qu\u1ea3n l\u00fd.
S\u1ef1 ti\u1ebfn b\u1ed9 trong c\u00e1c chi\u1ebfn l\u01b0\u1ee3c v\u00e0 c\u00f4ng ngh\u1ec7 ti\u1ebfp th\u1ecb to\u00e0n c\u1ea7u trong ng\u00e0nh d\u01b0\u1ee3c ph\u1ea9m \u0111\u1ecbnh h\u01b0\u1edbng l\u1ee3i nhu\u1eadn bao g\u1ed3m c\u00e1c quy tr\u00ecnh v\u00e0 ho\u1ea1t \u0111\u1ed9ng nh\u1eb1m t\u1ed1i \u0111a h\u00f3a l\u1ee3i nhu\u1eadn v\u00e0 \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c c\u1ee7a th\u1ecb tr\u01b0\u1eddng. Marketing d\u01b0\u1ee3c l\u00e0 m\u1ed9t trong nh\u1eefng m\u00f4n h\u1ecdc m\u1edbi trong l\u0129nh v\u1ef1c \u0111\u00e0o t\u1ea1o d\u01b0\u1ee3c s\u0129. Kh\u00f4ng nh\u1eefng mang \u0111\u1ebfn t\u01b0 duy qu\u1ea3ng c\u00e1o c\u0169ng nh\u01b0 nh\u1eefng k\u1ef9 n\u0103ng quan tr\u1ecdng \u0111\u1eb7c bi\u1ec7t l\u00e0 t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng trong l\u0129nh v\u1ef1c chuy\u00ean \u0111\u1eb7c th\u00f9 v\u1ec1 thu\u1ed1c v\u00e0 d\u01b0\u1ee3c ph\u1ea9m.<\/p>\n\n\n\n
Theo Philip Kotler: \u201cMarketing l\u00e0 m\u1ed9t d\u1ea1ng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a con ng\u01b0\u1eddi nh\u1eb1m tho\u1ea3 m\u00e3n nh\u1eefng nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a h\u1ecd th\u00f4ng qua trao \u0111\u1ed5i. Marketing l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd mang t\u00ednh x\u00e3 h\u1ed9i, nh\u1edd n\u00f3 m\u00e0 c\u00e1c c\u00e1 nh\u00e2n v\u00e0 c\u00e1c nh\u00f3m ng\u01b0\u1eddi kh\u00e1c nhau nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1i m\u00e0 h\u1ecd c\u1ea7n v\u00e0 mong mu\u1ed1n th\u00f4ng qua vi\u1ec7c t\u1ea1o ra, cung c\u1ea5p v\u00e0 trao \u0111\u1ed5i c\u00e1c s\u1ea3n ph\u1ea9m c\u00f3 gi\u00e1 tr\u1ecb v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c\u201d.
Kinh doanh d\u01b0\u1ee3c ph\u1ea9m \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd s\u1ea3n xu\u1ea5t v\u00e0 ph\u00e2n ph\u1ed1i c\u00f9ng v\u1edbi ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb th\u00f4ng qua vi\u1ec7c b\u00e1n h\u00e0ng v\u00e0 khuy\u1ebfn m\u1ea1i gi\u1eefa c\u00e1c nh\u00e0 s\u1ea3n xu\u1ea5t v\u00e0 nh\u00e0 ph\u00e2n ph\u1ed1i \u0111\u1ec3 y\u00eau c\u1ea7u k\u00ea \u0111\u01a1n, mua, cung c\u1ea5p v\u00e0 s\u1eed d\u1ee5ng thu\u1ed1c ch\u1eefa b\u1ec7nh. D\u1ef1a tr\u00ean c\u01a1 s\u1edf \u0111\u1ecbnh ngh\u0129a chung v\u1ec1 Marketing \u1edf tr\u00ean, Marketing d\u01b0\u1ee3c ph\u1ea9m (Pharmaceutical marketing) \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c marketing truy\u1ec1n th\u1ed1ng v\u00e0 hi\u1ec7n \u0111\u1ea1i \u0111\u1ec3 thu h\u00fat b\u1ec7nh nh\u00e2n m\u1edbi, th\u1ecfa m\u00e3n nhu c\u1ea7u c\u1ee7a b\u1ec7nh nh\u00e2n, ph\u1ee5c v\u1ee5 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u1ed9ng \u0111\u1ed3ng v\u00e0 n\u00e2ng cao nh\u1eadn th\u1ee9c v\u1ec1 m\u1ed9t lo\u1ea1i thu\u1ed1c ho\u1eb7c k\u1ebf ho\u1ea1ch \u0111i\u1ec1u tr\u1ecb c\u1ee5 th\u1ec3.
Marketing d\u01b0\u1ee3c ph\u1ea3i l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa t\u01b0 duy marketing v\u00e0 l\u0129nh v\u1ef1c thu\u1ed1c, d\u01b0\u1ee3c ph\u1ea9m \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3ng c\u00e1o, truy\u1ec1n th\u00f4ng ph\u00f9 h\u1ee3p, ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i v\u00e0 b\u1ec1n v\u1eefng. Ngo\u00e0i ra, nh\u1eefng th\u00f4ng tin khi qu\u1ea3ng c\u00e1o, marketing c\u0169ng \u0111\u00f2i h\u00f2i \u0111\u1ed9 ch\u00ednh x\u00e1c cao, t\u00ednh khoa h\u1ecdc, \u0111\u00fang \u0111\u1eafn nh\u1eb1m mang \u0111\u1ebfn nh\u1eefng s\u1ea3n ph\u1ea9m thu\u1ed1c, d\u01b0\u1ee3c ph\u1ea9m an to\u00e0n v\u00e0 hi\u1ec7u qu\u1ea3 cho ng\u01b0\u1eddi s\u1eed d\u1ee5ng. C\u00f9ng v\u1edbi \u0111\u00f3 l\u00e0 s\u1ef1 kh\u00e9o l\u00e9o, linh ho\u1ea1t, t\u1ea1o s\u1ef1 thu h\u00fat t\u1ed1t nh\u1eb1m qu\u1ea3ng b\u00e1, marketing \u0111\u01b0\u1ee3c nhi\u1ec1u ng\u01b0\u1eddi bi\u1ebft \u0111\u1ebfn v\u00e0 quan t\u00e2m nhi\u1ec1u h\u01a1n.<\/p>\n\n\n\n
Kh\u00e1c v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m h\u00e0ng ti\u00eau d\u00f9ng th\u01b0\u1eddng \u0111\u1eb7t m\u1ee5c ti\u00eau kinh t\u1ebf, t\u1ed1i \u0111a h\u00f3a l\u1ee3i nhu\u00e2n l\u00ean h\u00e0ng \u0111\u1ea7u, Marketing d\u01b0\u1ee3c h\u01b0\u1edbng \u0111\u1ebfn 02 m\u1ee5c ti\u00eau c\u01a1 b\u1ea3n, lu\u00f4n \u0111i song h\u00e0nh v\u00e0 b\u1ed5 tr\u1ee3 nhau:<\/p>\n\n\n\n
M\u1ee5c ti\u00eau s\u1ee9c kh\u1ecfe: Doanh nghi\u1ec7p ph\u1ea3i cung c\u1ea5p thu\u1ed1c \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng, hi\u1ec7u qu\u1ea3 v\u00e0 an to\u00e0n cho ng\u01b0\u1eddi d\u00f9ng, ngh\u0129a l\u00e0 ph\u1ea3i mang \u0111\u1ebfn nh\u1eefng gi\u00e1 tr\u1ecb \u0111\u00edch th\u1ef1c v\u00e0 h\u1eefu hi\u1ec7u cho s\u1ee9c kh\u1ecfe c\u1ed9ng \u0111\u1ed3ng.<\/p>\n\n\n\n
M\u1ee5c ti\u00eau v\u1ec1 kinh t\u1ebf: Vi\u1ec7c s\u1ea3n xu\u1ea5t kinh doanh ph\u1ea3i \u0111\u1ea1t hi\u1ec7u qu\u1ea3 th\u00ec m\u1edbi c\u00f3 th\u1ec3 t\u1ed3n t\u1ea1i v\u00e0 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng. M\u1ee5c ti\u00eau kinh t\u1ebf l\u00e0 m\u1ee5c ti\u00eau quan tr\u1ecdng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 s\u1ed1ng c\u00f2n c\u1ee7a doanh nghi\u1ec7p. Marketing d\u01b0\u1ee3c ph\u1ea3i h\u01b0\u1edbng \u0111\u1ebfn \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 kinh t\u1ebf cao, mang l\u1ea1i doanh thu l\u1edbn \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u00f3ng g\u00f3p cho x\u00e3 h\u1ed9i.<\/p>\n\n\n\n
Marketing D\u01b0\u1ee3c c\u0169ng c\u00f3 h\u00ecnh th\u1ee9c t\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u00e1c marketing kh\u00e1c, ch\u1ec9 kh\u00e1c v\u1ec1 s\u1ea3n ph\u1ea9m. \u0110\u00f3 l\u00e0 vi\u1ec7c qu\u1ea3ng c\u00e1o nh\u1eefng lo\u1ea1i thu\u1ed1c, th\u1ef1c ph\u1ea9m ch\u1ee9c n\u0103ng, hay c\u00e1c m\u1eb7t h\u00e0ng li\u00ean quan nh\u1eb1m th\u1ecfa m\u00e3n nhu c\u1ea7u ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u1ee7a con ng\u01b0\u1eddi. M\u1ed9t trong nh\u1eefng nguy\u00ean t\u1eafc D\u01b0\u1ee3c kh\u00f4ng th\u1ec3 thi\u1ebfu l\u00e0 b\u00e1n \u0111\u00fang lo\u1ea1i, \u0111\u00fang ng\u01b0\u1eddi, \u0111\u00fang gi\u00e1.
\u0110\u1ed1i t\u01b0\u1ee3ng c\u1ee7a marketing d\u01b0\u1ee3c l\u00e0 c\u00e1c s\u1ea3n ph\u1ea9m thu\u1ed1c ch\u1eefa b\u1ec7nh, c\u00e1c s\u1ea3n ph\u1ea9m li\u00ean quan ho\u1eb7c c\u00e1c s\u1ea3n ph\u1ea9m h\u1ed7 tr\u1ee3 s\u1ee9c kh\u1ecfe, th\u1ef1c ph\u1ea9m ch\u1ee9c n\u0103ng. Do c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u1eb7c th\u00f9 n\u00e0y c\u00f3 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn s\u1ee9c kh\u1ecfe ng\u01b0\u1eddi d\u00f9ng n\u00ean nhi\u1ec1u qu\u1ed1c gia trong \u0111\u00f3 c\u00f3 Vi\u1ec7t Nam \u0111\u00e3 \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p h\u1ea1n ch\u1ebf qu\u1ea3ng c\u00e1o c\u1ee7a c\u00e1c c\u00f4ng cty d\u01b0\u1ee3c ph\u1ea9m. V\u00e0 c\u0169ng b\u1edfi ch\u00ednh s\u1ef1 \u0111\u1eb7c th\u00f9 n\u00e0y m\u00e0 t\u01b0 duy, h\u00ecnh th\u1ee9c c\u00f9ng nh\u1eefng k\u1ef9 n\u0103ng marketing trong l\u0129nh v\u1ef1c n\u00e0y c\u0169ng c\u00f3 s\u1ef1 kh\u00e1c bi\u1ec7t do c\u00f3 li\u00ean quan \u0111\u1ebfn s\u1ee9c kh\u1ecfe ng\u01b0\u1eddi ti\u00eau d\u00f9ng. S\u1ef1 gi\u1edbi h\u1ea1n n\u00e0y kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf gi\u1edbi h\u1ea1n ph\u00e1p l\u00fd do c\u00f3 nhi\u1ec1u b\u1ed9 lu\u1eadt quy \u0111\u1ecbnh nghi\u00eam ng\u1eb7t v\u1ec1 qu\u1ea3ng c\u00e1o d\u01b0\u1ee3c ph\u1ea9m m\u00e0 c\u00f2n \u1edf m\u1eb7t \u0111\u1ea1o \u0111\u1ee9c trong qu\u1ea3n c\u00e1o. M\u1ed9t th\u00f4ng tin qu\u1ea3ng c\u00e1o \u201cqu\u00e1 \u0111\u00e0\u201d ho\u1eb7c kh\u00f4ng ch\u00ednh x\u00e1c c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn s\u1ef1 hi\u1ec3u l\u1ea7m trong d\u00e2n ch\u00fang v\u00e0 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ee9c kh\u1ecfe c\u1ee7a h\u1ecd.<\/p>\n\n\n\n